Terms of Sales
Unless otherwise stipulated in writing, these general conditions of online sale (hereinafter "the GTC") apply to sales concluded via this website, hereinafter "the Site", published by Sarl Wine Partners below. after "Croix de Labrie", SARL with a capital of 18,000.00 euros whose head office is located Wine Partners, 18 Parc de la Fontaine 33370 Salleboeuf, registered in the trade and companies register under number 499011476. The GTC therefore do not concern that Internet users who are natural or legal persons acting within the framework of their private needs, hereinafter "the Users of the Site" or "the Customers". In the absence of specific stipulations agreed in writing between the parties, orders are only subject to these GTC, to the exclusion of any general conditions of sale previously available on the Site. The GTC were updated on January 01, 2021. This edition cancels and replaces the previous versions. These T & Cs are published only in the French language.
In accordance with article L. 3342-1 of the Public Health Code, on the prohibition of the sale of alcohol to minors under the age of eighteen, the buyer certifies when ordering to be eighteen years old. at the time of this. In addition, it is expressly recalled that the consumption of alcoholic beverages during pregnancy, even in small quantities, can have serious consequences for the health of the child.
The Customer has the possibility of placing his order online from the online catalog appearing on the Site, hereinafter "the Boutique Croix de Labrie". The Customer must first register at the Boutique Croix de Labrie before placing an order in order to obtain and validate his login details. Any order can only be registered on the Site if the Customer has clearly identified himself by entering his customer code or his e-mail and password, which are strictly personal to him, and after electronic acceptance of the GTC.
Any confirmed order implies acceptance of the prices, shipping costs and the description of the wines concerned. Any dispute on this point will occur in the context of a possible exchange with the customer service of Wine Partners and the guarantees stipulated in these GTC.
Compliance: by the mere fact of placing an order, our buyers expressly waive the benefit of art. 1587 of the Civil Code.
Wine Partners undertakes to honor orders received on the Site only within the limits of available stocks of wines.
In the absence of availability of wine not indicated when placing the order, Wine Partners undertakes to inform the Customer as soon as possible. In the event that the Customer refuses any proposal from Wine Partners to deliver to it by substitution a wine similar to the price conditions of the order, any payment made by the Customer will give rise to reimbursement by Wine Partners, at the latest within a period of thirty (30) days of said payment in accordance with article L121-20-3 of the Consumer Code.
Any order will result in the sending of an order confirmation to the email address provided by the Customer, in accordance with article 1369-5 of the Civil Code and an invoice on delivery of the wines ordered to the address indicated by the Customer when ordering on the store.
4. VALIDATION OF THE ORDER
Any User of the Site who does not have a Client ID must follow a registration procedure at the Boutique Croix de Labrie allowing him to validate and obtain his Client ID. This identifier is personal. Any loss or forgetfulness must be reported to Wine Partners as soon as possible by contacting its customer service, by completing the Contact form provided on the Site, by calling the following number: 05 57 50 14 59.
In accordance with article 1369-4 of the Civil Code, the Customer benefits from the possibility of checking the details of his order and its total price as part of the ordering process implemented by the Boutique Croix de Labrie. The Customer is therefore in a position to have been able to correct any errors, before the final validation of his order.
The order is validated upon payment of the full sale price of the wines ordered, by credit card or by check, in accordance with article 7 of the GTC.
Also, the online supply of the credit card number or the receipt by Wine Partners of a bank check, will constitute proof of the acceptance of the entirety of the said order recorded on the Site and will make the sums incurred by the site payable. ordered.
In the event of proven fraudulent use of his bank card or a bank check by a third party, and without prejudice to any action with his banking establishment, the Customer is invited, as soon as this use is noted, to contact customer service. of Wine Partners by attaching the latter to the aforementioned contact details.
Retention of title clause: Wine Partners reserves the ownership of the goods designated on this site until full payment of their price, in principal and interest, in accordance with law 80.335 of 12/05/80.
Delay penalty clause: in accordance with the provisions of paragraphs 2 and 3 of article 33 amended of the ordinance of December 1, 1986, penalties will be applied to the amount excluding tax of the invoice in the event that payment has not been made. within the payment period set by these general conditions. Late payment penalties are 6% per year. They will begin to run without prior notice from the debtor as soon as the payment period provided for in the general conditions has expired.
Duties and taxes: those currently in force or possibly applicable between now and the actual delivery date are the responsibility of the buyer.
The computerized registers, kept in the computer systems of Wine Partners under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. It is expressly agreed that, unless there is a manifest error on the part of Wine Partners, the data stored in the Wine Partners information system have probative force with regard to the orders placed by the Customer.
Data on computer or electronic media constitute valid evidence and as such, are admissible under the same conditions and with the same probative force as any document drawn up, received or kept in writing. The archiving of orders and invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy in accordance with the provisions of article 1348 of the Civil Code and of article L 134-2 of the Code of Consumption.
In accordance with article 1369-5 of the Civil Code, the Customer can have access to his accepted orders and his invoices by sending an e-mail, Wine Partners agreeing to send him the requested contractual documents as soon as possible. .
6. CONTROL - QUALITY
Wine Partners reserves the right to cancel any order not delivered, in whole or in part, without any recourse from the Customer, if it considers it necessary to take this measure in the interest of the reputation of its wines. The price paid by the Customer will be fully refunded, but he will not be able to claim any compensation or compensation for any reason whatsoever.
Prices are quoted in euros all taxes included. They take into account the VAT applicable on the day of the order. The prices of the wines ordered on the Site and the date of the order concerned are authentic in accordance with the stipulations of article 5 and are not subject to modification after validation of the order. Prices are exclusive of shipping costs, which are communicated to the Customer on the Shop and confirmed before validation of the Customer's order. Shipping costs can be viewed on the Boutique during the ordering process
The Customer has the choice of having it delivered, either at home or at another address that he will indicate on the order form. In the event of an error in the wording of the User's contact details or incomplete information, Wine Partners cannot be held responsible for the impossibility in which it could be to deliver the wines ordered.
In case of return of wines for incomplete address, the Customer may choose either:
- the re-shipment of the wines after payment of the return costs;
- reimbursement of the order after deduction of delivery costs.
The wines are shipped within fifteen (15) working days from the validation of the order in accordance with article 4. Delivery times are increased to thirty (30) days for orders validated between December 15 and January 10 of each calendar year. This information will be reported to the Customer's knowledge on the Boutique Croix de Labrie during the said period.
If the delivery deadlines are exceeded, the Customer will inform customer service in order to ensure the effective date of delivery, without prejudice to the application of legal provisions.
Damage: From the time of removal from the cellar, Wine Partners cannot be held liable for any damage that the goods may suffer or cause for any reason whatsoever. In the event of breakage, loss or delivery not in accordance with the order, make reservations on the carrier's slip and notify us within 48 hours.
The Customer may exercise his right of withdrawal in accordance with article L 121-20 of the Consumer Code within fourteen (14) clear days, without having to justify reasons, from receipt of the wines ordered. This right is exercised by returning the wines to Wine Partners, only the return costs being the responsibility of the Customer. The wines must be in their original condition and packaging and returned within fourteen (14) days of delivery. No return will be accepted after this period of fourteen (14) days.
Wine Partners will reimburse the Customer who has exercised his right of withdrawal as soon as possible and at the latest within thirty (30) days following the date on which the right of withdrawal was exercised, in accordance with article L 121-20-1 of the Consumer Code.
To find out all the details, you can contact us on 05 56 41 50 03.
In the event of a major lack of conformity of the wines delivered to the wines ordered within the meaning of article L 211-4 et seq. Of the Consumer Code, duly notified in writing to Wine Partners, either at the email address or by mail to the following address, 18, Parc de La Fontaine 33370 Sallbeoeuf, the wines ordered can be exchanged or refunded. The Customer does not bear any costs in connection with an exchange or a refund made in application of these T & Cs, with the exception of the costs of returning the wines delivered. The refund will be made from the reception of the delivered wines. This guarantee does not preclude the legal guarantee provided for by articles 1641 to 1649 of the Civil Code or any other action of a contractual or extra-contractual nature recognized by law.
Wine Partners implements all means to ensure the confidentiality and security of data transmitted over the web. As such, the Site uses a secure payment module of the SSL (Secure Socket Layer) type.
12. PERSONAL DATA
The services offered by the Site require that Wine Partners request the personal details of Users within the framework of the Boutique Croix de Labrie and that these be kept in a nominative file, for a limited period of time.
The automated processing of information, thus implemented by the company Wine Partners, has been the subject of a simplified declaration to the CNIL.
In accordance with the amended law of January 6, 1978, the User has the right to access, oppose and rectify data concerning him, either directly on the Site at the email address or by mail by writing to Wine Partners, at the following address, 18 Parc de la Fontaine 33370 Sallbeoeuf, France.
Through us, you may need to receive proposals from other companies. If you do not wish it, you just have to write to us indicating your name, first name and address. Personal information will only be used by its internal services for order processing and to strengthen and personalize communication between Wine Partners and its Customers.
The Customer's e-mail address is used both for tracking his order (s) and for sending him Wine Partners newsletters on his news, his wines, his promotional operations. If the User no longer wishes to receive information from Wine Partners, the latter always offers him the possibility by return e-mail to unsubscribe from the mailing list.
Wine Partners cannot be held liable in the event that the non-performance of its obligations is attributable to a case of force majeure as defined by case law.
Likewise, Wine Partners cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a breakdown in service, an external intrusion or the presence of computer viruses.
14. INTELLECTUAL PROPERTY
All elements of the Wine Partners Site, whether visual or audio, including the underlying technology, are protected by intellectual property rights including copyright and trademarks. They are the exclusive property of Wine Partners unless otherwise stated on the Site. The User who has a website in a personal capacity and who wishes to place, for his personal use, on his site, a hypertext link referring directly to the Site, must necessarily request the prior written authorization of Wine Partners. In all cases, any unauthorized link must be withdrawn at the simple request of Wine Partners, subject to any damages.
15. GENERAL PROVISIONS
If any of the stipulations of these T & Cs prove to be void with regard to a rule of law in force or a court decision that has become final, it would then be deemed unwritten, without, however, voiding the contract between the parties. parties, nor alter the validity of the other stipulations of the GTC.
The parties elect domicile at the addresses indicated on his order for the User and at the address appearing on the Site for Wine Partners.
16. APPLICABLE LAW - DISPUTES
The law applicable to the GTC and to any sale concluded between Wine Partners and its Customers, even located outside France, is French law. For Customers located in France, the only competent court in the event of a dispute will be the Tribunal de Bordeaux.